
We collect personal information you voluntarily provide when you contact us, make a reservation, or interact with our website. This may include your name, email address, phone number, billing information, and any messages you send us. We also collect limited technical data automatically, such as IP address, device type, and browser information to help us understand how our website is used.
We use your information to provide and manage reservations, respond to inquiries, deliver guest services, communicate important updates related to your stay, and improve our website and offerings. We may also use aggregated, non-identifiable data for analytics and performance improvements.
Our website may use cookies and similar technologies to improve functionality, understand site usage, and enhance your browsing experience. You can adjust your browser settings to limit or block cookies, though some features of the site may not function properly.
If you provide your mobile phone number, you consent to receive text messages related to your inquiry, reservation, guest services, or customer care. These messages may include booking assistance, arrival information, property updates, or responses to questions you submit.
Your mobile phone number and SMS opt-in data are not shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
You may opt out of receiving text messages at any time by replying “STOP.” For help, reply “HELP.” Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.
We take reasonable measures to protect your contact information and communications. Your data is retained only as long as necessary to fulfill service and communication purposes or to meet legal requirements.
We may share limited personal information with trusted service providers who help operate our website, booking systems, and guest communication tools. We may also disclose information if required by law or in connection with a business transaction. We do not sell personal information to third parties.
We use reasonable technical and organizational safeguards to protect your data. While we take security seriously, no online transmission or storage system can be guaranteed to be completely secure.
Depending on your location, you may have rights to request access to, correction of, or deletion of your personal information. California residents may have additional rights under applicable privacy laws. To make a privacy request, please contact us at reservations@modpalmdesert.com.
We may update this Privacy Policy from time to time. Updates will be reflected by a revised “Last Updated” date. If you have any questions about this policy or your personal information, contact us at reservations@modpalmdesert.com.